FAQs

How do I order?

You can give us a call on: 02380 234304 or order via email to: enquires@wessexcleaning.com Next year we are opening an online shop for you to place orders over the internet as well!

 

Can I open a credit account?

Yes, just fill in the account opening form on our Downloads page, then email it back to accounts@wessexcleaning.com or give us a call on: 02380 234304

 

Can I return unwanted items?

Yes, as long as they are unopened in their original packaging. You would be required to cover the cost of returning any unwanted items.

 

What should I do if I receive a faulty item?

You can give us a call on: 02380 234304 or email to: enquires@wessexcleaning.com and we’ll arrange for collection and replacement of your product.

 

Can I collect in person?

Yes, we have a Trade Counter that you can visit to collect any orders or buy products on the day.

 

Can I get a copy invoice or statement?

Yes, Give us a call on: 02380 234304 or email to: accounts@wessexcleaning.com and we can arrange this for you!

 

Can I see a Sales Representative?

Sure, We can arrange for one of our sales team to contact you and see how we can help you. Just give us a call on 02380 234304 or order via email to: enquires@wessexcleaning.com

 

When will my order be delivered?

If the item is in stock we aim to deliver the next day, with some products (such as specialist machine spares) delivery can take a little longer, however you will be informed of this when you place your order.

 

What if I have special instructions for my delivery?

Just let us know when you place your order!

 

What should I do if I wish to amend my order?

Be quick!! If you wish to amend your order give us a call on: 02380 234304 or email to: enquires@wessexcleaning.com and as long as the order hasn’t been dispatched then we can amend your order for you

 
 
 

Certificates

 
 
 
Nilfisk
Numatic
Prochem
imop
Selden
Baywest
Vileda
Innuscience
Disposables
SEBO
3m
dulevo
15-rugdoctor
13-SIR
rubbermaid
matrix